peso63 Frequently Asked Questions

You must be at least 21 years old to register and play on peso63. This is a strict requirement under Philippine law and PAGCOR regulations. peso63 enforces age verification through KYC (Know Your Customer) checks. Any account found to belong to a player under 21 will be permanently closed without exception.

peso63 accepts the following Philippine government-issued IDs for KYC verification: PhilSys National ID, Passport, Driver's License, SSS/GSIS ID, PRC ID, Voter's ID, or Postal ID. You may also be asked to submit a selfie holding your ID and a proof of address (such as a utility bill or bank statement dated within the last three months). KYC is required before your first withdrawal.

No. peso63 strictly allows only one account per person. Creating multiple accounts (also called "multi-accounting") is a violation of peso63's Terms & Conditions and may result in all associated accounts being permanently banned and any winnings being forfeited. If you have forgotten your login details, use the password reset option on the login page instead of creating a new account.

Go to the peso63 Login page and click "Forgot Password?". Enter the email address linked to your account and peso63 will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam or junk folder. Still having trouble? Contact our 24/7 support team via live chat on the platform.

peso63 supports a wide range of Philippine payment methods, including GCash, PayMaya (Maya), BPI Online, BDO Online Banking, Metrobank Online, and InstaPay/PESONet transfers. All transactions are processed in Philippine Peso (₱). peso63 does not currently accept cryptocurrency deposits. The available payment options may vary slightly depending on your account region within the Philippines.

The minimum deposit on peso63 is ₱100 for most payment methods, including GCash and PayMaya. For bank transfers via BPI, BDO, or Metrobank, the minimum may be slightly higher depending on the bank's own transfer limits. There is no maximum deposit limit set by peso63, though your bank or e-wallet provider may impose their own daily limits.

GCash and PayMaya deposits are typically credited to your peso63 account instantly or within a few minutes. Bank transfers via InstaPay are usually processed within 30 minutes. PESONet transfers may take up to one banking day. If your deposit has not appeared after the expected timeframe, please contact peso63 support with your transaction reference number and we will investigate promptly.

peso63 does not charge any fees for deposits. However, your bank or e-wallet provider (such as GCash or BPI) may apply their own transaction fees for transfers. peso63 recommends checking with your payment provider before making a deposit to understand any applicable charges on their end.

Log in to your peso63 account and navigate to My Account > Withdraw. Select your preferred withdrawal method (GCash, PayMaya, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Note that KYC verification must be completed before your first withdrawal can be processed. Withdrawals are sent to the same payment method used for your most recent deposit where possible.

GCash and PayMaya withdrawals are typically processed within 1–3 hours during business hours. Bank transfers to BPI, BDO, or Metrobank via InstaPay are usually completed within the same day. PESONet transfers may take up to one banking day. All withdrawal requests are subject to a security review, which may occasionally extend processing times. You will receive a notification once your withdrawal has been sent.

The minimum withdrawal amount on peso63 is ₱200. There is no maximum single withdrawal limit set by peso63, though large withdrawals may be subject to additional verification steps in line with PAGCOR anti-money laundering requirements. If you need to withdraw a large amount, we recommend contacting support in advance to ensure a smooth process.

Common reasons for withdrawal delays or rejections include: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between your account name and your payment account name, or a pending security review. If your withdrawal was rejected, you will receive an email explaining the reason. Contact peso63 support via live chat for assistance — our team will help resolve the issue as quickly as possible.

peso63 offers a diverse game library built for Filipino players. You can enjoy online slots with hundreds of titles, live bingo with real-time draws, Fortune Gems — a popular gem-themed slot — Andar Bahar — the classic Indian card game loved across Asia — and a full live casino section with Filipino-speaking dealers. New games are added regularly, so there is always something fresh to try.

Yes. All games on peso63 use certified Random Number Generator (RNG) technology, which is independently audited to ensure fair and unpredictable outcomes. Live casino games are streamed in real time from licensed studios with professional dealers. peso63 operates under PAGCOR oversight, which requires strict standards for game fairness and integrity.

Absolutely. peso63 is fully optimized for mobile browsers on both Android and iOS devices. You can access the full game library, make deposits and withdrawals, and manage your account directly from your smartphone — no app download required. Simply open your mobile browser, go to peso63.app, and log in. The experience is smooth whether you are in Manila, Cebu, Davao, or anywhere else in the Philippines with a stable internet connection.

peso63 regularly offers promotions including a welcome bonus for new players, reload bonuses for existing members, free spins on selected slot titles, and special event promotions tied to Philippine holidays and major sports events like PBA playoffs, NBA Finals, and UFC fight nights. Check the Promotions section of your peso63 account for the latest active offers.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus funds convert to withdrawable cash. Full wagering terms are listed on each individual promotion page inside your peso63 account.

Log in to your peso63 account and go to Account Settings > Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss limits in Philippine Peso (₱). Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period. These tools are completely free and available to all peso63 players. For more details, visit our Responsible Gaming page.

Contact peso63 support via live chat and request self-exclusion. You can choose a period of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account will be fully locked and you will be removed from all marketing communications. Self-exclusion cannot be reversed before the chosen period expires. If you are struggling with your gaming habits, please also consider reaching out to the NCMH Crisis Hotline at 1553.