Privacy Policy

1. Data Controller

peso63 is the data controller responsible for the personal information collected through the peso63 platform. peso63 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

For all privacy-related inquiries, you may contact our Data Protection Officer at: [email protected]

2. Information We Collect

peso63 collects personal information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of information we collect include:

peso63 does not knowingly collect personal information from individuals under 21 years of age. If we become aware that a user is under 21, we will immediately suspend the Account and delete any associated personal data.

3. How We Collect Your Information

peso63 collects personal information through the following means:

• Direct interactions: Information you provide when registering an Account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated technologies: Technical and usage data collected automatically when you access the platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment data from payment processors such as GCash and PayMaya.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with our licensing obligations.

4. How We Use Your Information

peso63 processes your personal information for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account management: To create, maintain, and manage your peso63 Account, including verifying your identity and age.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the peso63 platform.
• Legal compliance: To comply with PAGCOR licensing requirements, Anti-Money Laundering (AML) obligations, and other applicable Philippine laws and regulations.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion and limit-setting tools.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonuses, and platform updates, where you have consented to receive such communications.
• Platform improvement: To analyze usage patterns and improve the performance, design, and features of the peso63 platform.

5. Disclosure of Your Information

peso63 does not sell, rent, or trade your personal information to third parties. We may share your information with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Service providers: Third-party vendors who assist us in operating the platform, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of peso63's assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

In all cases, peso63 will take reasonable steps to ensure that your personal information is handled securely and in accordance with this Policy.

6. Cookies and Tracking Technologies

peso63 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly. These cannot be disabled without affecting core functionality, such as maintaining your login session.
• Analytics cookies: Used to collect anonymized data about how players use the platform, helping us identify areas for improvement.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the peso63 platform.

7. Data Retention

peso63 retains your personal information for as long as your Account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following Account closure, in accordance with PAGCOR licensing requirements and AML regulations.
• Financial transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act.
• Customer support communications are retained for three (3) years following the resolution of the relevant inquiry.
• Marketing preferences and consent records are retained until you withdraw your consent or for three (3) years following your last interaction with peso63, whichever is earlier.

When personal information is no longer required for the purposes for which it was collected, peso63 will securely delete or anonymize it.

8. Data Security

peso63 implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the peso63 platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and penetration testing;
• Two-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and potential data breaches.

While peso63 takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, peso63 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by peso63:

• Right to be informed: You have the right to know what personal information peso63 collects about you and how it is used.
• Right of access: You have the right to request a copy of the personal information peso63 holds about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal information.
• Right to erasure: You have the right to request deletion of your personal information, subject to peso63's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. peso63 will respond to all verified requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.

10. Children's Privacy

The peso63 platform is strictly intended for individuals who are 21 years of age or older. peso63 does not knowingly collect, use, or disclose personal information from individuals under the age of 21. If peso63 discovers that personal information has been collected from a person under 21, that information will be deleted immediately and the associated Account will be permanently closed.

If you are a parent or guardian and believe that your child has provided personal information to peso63, please contact us immediately at [email protected] so that we can take appropriate action.

11. Third-Party Links and Services

The peso63 platform may contain references to third-party payment processors and service providers. peso63 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use in connection with your peso63 Account, such as GCash or PayMaya, to understand how they handle your personal information.

12. Changes to This Privacy Policy

peso63 reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Where changes are material, peso63 will notify registered players via email or through a prominent notice on the platform. Your continued use of the peso63 platform following the posting of any amended Policy constitutes your acceptance of the changes.

We encourage you to review this Policy periodically to stay informed about how peso63 protects your personal information.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of the Philippines and, where applicable, the National Privacy Commission.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information by peso63, please contact our Data Protection Officer. Our support team is available 24/7 via live chat on the platform. You may also reach us by email at: [email protected]

For complaints that remain unresolved after contacting peso63, you may escalate your concern to the National Privacy Commission of the Philippines.